AZIS R. DABAS
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SELECTED WORK / 03 / Nova Q Health & Viva Pharmacy

Build the business behind the prescription.

I owned the economics, staffing, payer access and patient-service model of a specialty-pharmacy platform, from formation through strategic divestiture.

Co-Founder & Chief Operating Officer · 2019–2023

annualized revenue
$8M+
EBITDA margin
18%+
person team
25
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THE CONSTRAINT

Can the platform scale access while preserving margin, quality, and transaction readiness?

As co-founder and COO, I had to choose which growth the business could finance and deliver. Therapy mix, reimbursement timing and inventory exposure shaped cash requirements; staffing and dispensing reliability shaped the service obligation. Those constraints belonged in the same P&L decision, before prescription volume became a commitment.

RECONSTRUCTED OPERATING EXHIBIT

Specialty-pharmacy operating model

A reconstructed leadership exhibit connecting payer access, fulfillment, patient service, and financial control.

  1. 01Payer access
  2. 02Therapy + authorization
  3. 03Inventory + dispensing
  4. 04Patient follow-through
  5. 05Margin + quality

WHAT I BUILT

01

Build payer access

Managed Medicare Part D, Medicaid MCO, commercial PBM, and PSAO relationships and network participation.

02

Own the operating model

Led P&L, staffing, purchasing, inventory, drug-mix strategy, reimbursement, and performance controls.

03

Automate with accountability

Introduced ScriptPro dispensing automation while strengthening quality and complex-therapy workflows.

04

Prepare for transition

Maintained compliance, documentation, data preparation, and diligence readiness for strategic divestiture to Rite Aid.

REPORTED OPERATING OUTCOMES

What changed.

STRATEGIC INTERPRETATION / AZIS R. DABAS

Build an economic system, not a revenue line.

Specialty-pharmacy strategy sits where clinical access, reimbursement and operating economics meet. Top-line growth can mask a fragile business if working capital, reimbursement exposure or service reliability deteriorates underneath it.

01

Decide where the business can win

My founder responsibilities spanned payer and network participation, purchasing, inventory, staffing, automation and transaction readiness. Each choice affected the others: entering a therapy category created access and purchasing requirements, while a payer contract changed the margin and cash available to support them. The strategic question was which combination the business could sustain.

A revenue opportunity must be evaluated against reimbursement, acquisition cost, inventory exposure and the work required to support access. The relevant question is the quality and repeatability of contribution, not the size of the prescription alone.

02

Invest where control changes the outcome

The record includes ScriptPro automation alongside dispensing reliability and a reported throughput improvement. The investment interpretation is broader than labor substitution. Automation has value when it strengthens a workflow whose demand, exception handling and service requirements are understood.

I would assess a build-or-buy decision by the constraint it removes, the degree of control required and the flexibility left afterward. Owning every activity is not a strategy. The business should own capabilities whose quality, economics or learning materially affect its position, and use partners where doing so improves resilience.

03

Manage cash and concentration together

Growth can consume cash before it produces cash. Inventory commitments, reimbursement timing, payer exposure and operating cost should therefore sit beside the income statement in the leadership review.

My current underwriting lens would stress-test a change in reimbursement, a slower collection cycle and a concentrated referral source. Each can change how much growth the business can safely support even if the headline margin appears unchanged. The case does not contain a reconstructed cash-flow series, so those are decision tests rather than historical financial claims.

04

Build for transferability

Divestiture readiness tests whether the business can be understood and operated beyond its founder. Documentation, compliance, financial control and dependable execution become part of the asset—not administrative work postponed until a transaction.

The reported journey from formation to $8M+ annualized revenue and strategic divestiture is the operating record. The transferable lesson is to develop growth, margin discipline and diligence readiness together. Revenue alone does not establish transaction value.

This analysis explains the strategic implications of the operating record. Forward-looking decision tests describe how I would evaluate a mandate today.

Read the wider strategic perspective

Scope & source

Annualized revenue is not described as subscription ARR. Operating results and divestiture scope are self-reported in the executive résumé; employer and counterparty names do not imply endorsement.

Read the source résumé

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The questions behind the work.

Related executive analysis examines the operating choices raised by this case. These essays extend the argument; they are not independent validation of the reported results.

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FROM THE OPERATING RECORD TO THE WIDER SYSTEM

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